All Island PlumbingMassapequa, NY · Nassau & Suffolk

Water Heater Repair & Installation · Hempstead · ZIP 11550

Water Heater Repair & Installation in Hempstead Village, NYHouses, Two-Families and Buildings

All Island Plumbing, Heating & Cooling repairs and replaces gas and electric tank water heaters in the Incorporated Village of Hempstead (ZIP 11550). Call (631) 644-2084. We answer calls 24/7 and are open Monday through Saturday (closed Sunday).

Call now(631) 644-2084 Book online Answering calls 24/7 · Open Mon–Sat, closed Sunday

Smell gas? Leave the house first, then call the gas utility's emergency line or 911.

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  • Local office · Merrick Rd, Massapequa
  • Nassau County & western Suffolk
  • Licensed & insured across Long Island
  • Answering calls 24/7 · Open Mon–Sat, closed Sunday

A water heater in the Village of Hempstead often serves more than one household. When it fails, a whole building can be out of hot water at once. Here's what the village's housing and water mean for the tank in your basement. See also our Hempstead page and water heater repair and installation.

Mostly gas, often shared

The Census Bureau's latest five-year survey shows 72% of village homes heating with utility gas, 14% with fuel oil and 10% with electricity, so most water heaters here are gas-fired. The same survey counts 44% of homes in buildings with five or more units and only 47% owner-occupied. In two-families and small apartment buildings, one heater may serve several units, or each unit may have its own; either way, the flue, gas line and relief-valve piping have to be right for the space they're in.

Big households, small homes

Village homes are small: the survey puts the median at 4.9 rooms (6.6 in Levittown), and only half the homes have three or more bedrooms. But households are large, an average of 3.37 people and 3.75 in owner-occupied homes. More people sharing one tank means more mornings with no hot water left. If that's happening, the heater may be too small for the household or losing capacity to sediment. We check it before recommending a replacement, and size any new heater to the people and fixtures it serves.

What village water does to a tank

The village pumps its own water from nine wells, 365 to 535 feet deep in the Magothy aquifer, according to its 2025 Annual Water Supply Report. The raw water is acidic and some wells run high in iron. The village adds caustic soda for corrosion control and phosphates to keep iron from staining fixtures, and uses green-sand filters for iron at two wells. The report shows total hardness of 26.2 to 32.0 mg/L, which is soft, so heavy scale isn't the usual problem here. Iron and sediment settling in the bottom of the tank are. Rumbling while the heater runs, or rusty water only from the hot side, are the signs.

Basement rules

The village bans living space in cellars and basements; a rec room, bathroom, laundry and furnace room are allowed, with permits. Water heaters usually sit in that furnace or utility space. Keep the area around the heater clear so it gets the air it needs and so the relief valve and drain can be reached.

Gas service for a new gas heater

National Grid is the gas utility on Long Island. For a new gas line from the street or an oil-to-gas conversion, its Natural Gas Conversions line is 1-877-696-4743, weekdays. Inside the house, from the meter to the water heater, the piping is ours. If you ever smell gas, go outside and call National Grid at 1-800-490-0045 or 911.

Questions

Water heaters in Hempstead: FAQ

The whole building lost hot water. Is it the heater?
If every unit on one heater lost hot water at once, usually yes: a gas control, burner or pilot problem, or a tripped breaker on an electric unit. If the tank is leaking, close the cold-water valve on top and call (631) 644-2084.
Only the hot water comes out rusty. Why?
That usually points to sediment or corrosion in the tank. Village water has iron in some wells, and it settles in the bottom of a heater over time.
Can you replace the water heater in my two-family?
Yes. We replace gas and electric tank water heaters, including heaters that serve more than one unit.

Sources:U.S. Census Bureau, ACS 2024 5-year (B25040, B25024, B25003) and B25010, B25018, B25041 from the Census Bureau summary file; Village of Hempstead, Annual Water Supply Report for 2025 (wells, treatment, hardness); Village of Hempstead FAQ page (cellar and basement use); National Grid, Long Island phone numbers and gas emergency pages.